Privacy Policy

At The Glass-House Community Led Design we are committed to safeguarding and preserving your privacy when using our website.

This Privacy Policy, together with our terms of use, provide an explanation as to what happens to any personal data that you provide to us, or that we collect from you.

Information we collect
In operating our website we may collect and process the following data about you:

  • Details of your visits to our website and the resources that you access, including, but not limited to, traffic data, location data, weblogs and other communication data.
  • Information that you provide by filling in forms on our website, such as when you registered for information or make a purchase.
  • Information provided to us when you communicate with us for any reason.

Use of Cookies
Cookies are small files of letters and numbers that are downloaded on to your computer when you visit a website. This information cannot be used to identify you. Cookies can be used to record information relating to your activity on a website. This information helps to identify what users to the website find useful or interesting.

You can choose to accept or decline Cookies, or modify your preferences in your Browser settings. For more information on Cookies visit: https://ico.org.uk/for-the-public/online/cookies/

Google Analytics: We use Google Analytics to collect information about visitor behaviour on our website, such as what pages you visit, how long you are on the site, how you got here and what you click on. This Analytics data is collected via a JavaScript tag in the pages of our site and is not tied to personally identifiable information.

WordPress: Our websites is built using WordPress which collects cookies for commenters. When visitors to The Glass-House Community Led Design blog leave a comment, they will have cookies stored to their computer. This is done for convenience so that visitors do not need to re-type their information if they leave another comment in the future.

Use of your personal information
The Glass-House Community Led Design does not collect personally identifiable information (e.g. name or email address) except where you knowingly submit such information when registering on our website, or contacting us via the website. By providing this personally identifiable data you are consenting to the use of that data by The Glass-House Community Led Design to identify you as a unique user.

We will not share personally identifiable information with any third party without your express consent.

Storing your personal data
Data that is provided to us is stored on our secure servers. Details relating to any transactions entered into on our site will be encrypted to ensure its safety.

The transmission of information via the internet is not completely secure and therefore we cannot guarantee the security of data sent to us electronically and transmission of such data is therefore entirely at your own risk. Where we have given you (or where you have chosen) a password so that you can access certain parts of our site, you are responsible for keeping this password confidential.

Third party links
You may find links to third party websites on our website including social media websites. These websites have their own privacy and cookies policies which you should check. We do not accept any responsibility or liability for their policies whatsoever as we have no control over them.

Access to information
The Data Protection Act 1998 gives you the right to access the information that we hold about you. Please note that any demand for access may be subject to payment of a fee of £10, which covers our costs in providing you with the information requested. Should you wish to receive details that we hold about you please contact us using the contact details below.

Contacting us
We welcome any queries, comments or requests you may have regarding this Privacy Policy. Please do not hesitate to contact us at info@theglasshouse.org.uk.